Returns Policy

We will repair or replace any defective products within 30 days of purchase unless otherwise stated. If you have a problem with an item purchased from us, please contact our customer service department using the form below or call us at (847)461-9520 for a return authorization number. Packages will not be accepted without a valid return authorization number.



We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products such as Hybrid Audio Technologies cannot be shipped to International destinations. The shipping calculators are for addresses in the USA only. Please contact us for an accurate shipping quote for International orders.


Please use the contact form below for questions about returns or shipping.